D2.2 Socio-Technical Community Requirements

COMRADES (Collective Platform for Community Resilience and Social Innovation during Crises, www.comrades-project.eu) aims to empower communities with intelligent sociotechnical solutions to help them reconnect, respond to, and recover from crisis situations.

This deliverable builds on the theoretical framework of resilience developed in D2.1, and aims to inform the technical deliverables of the COMRADES project to ensure that the tools developed fulfill the socio-technical requirements of different communities. The content of this deliverable is based on a series of data collection efforts:

  1. Interviews during the COMRADES field visit in Nepal. Over 45 interviews were conducted with stakeholders and decision-makers from inside and outside different communities in Nepal, resulting in a balanced set of interviews representing local communities who were affected by the 2015 earthquake to various extents, politicians from the local to the national level, government agencies tasked with the security and safety and journalists, students, academics and community leaders.
  2. Over 5 focus group discussions with various groups such as journalists, police and law enforcement officers, students, politicians, teachers and community members. In addition, a 2 day conference has been organized and attended by the various respondents of the field study to provide a debrief and to present and discuss the initial findings.
  3. Various documentation, such as activation guidelines and a standard catalogue of typical questions to be included in community resilience platforms for natural disasters. Including best practices, guidelines and platforms used for data collection.
  4. A broad survey on perceptions of challenges and hazards, community assets, experience with disaster response and collective resilience platforms and other related tools. This survey is integrated in part with the interviews, focus groups and workshops.
  5. Two large participatory design workshops with participation from different user groups. These workshops have been conducted with local communities and with students and professionals affiliated with the institute for crisis management studies. The focus of these workshops has been on the implementation of the requirements and integration of the findings of the previous points.

This deliverable is divided into 4 major parts. The first part outlines the work presented in this deliverable, including the motivation, scope and organization of the fieldwork. The second part outlines the methods and context used to obtain the data, the input for this deliverable and the other work packages. It provides, among others, the design for the interviews, focus groups and workshops as well as a method for collating and analyzing this data. The third part contains the actual results obtained through the various formal (interviews, focus groups, workshops) methods, as well as input through informal methods such as observations and adhoc conversations. The fourth section synthesise these results and presents the integrated findings from collected data. These results are translated into different requirements and considerations for the COMRADES platform and work packages specifically as well as general findings related to technology developments in relation to community resilience.

Finally, it is worth noting that the results presented in this deliverable provide a comprehensive overview of the work conducted and a good representation of the insights obtained in the field during the various interactions. Further detail and learnings from additional field interviews will be added over time in future deliverables and where applicable throughout the project and in dissemination products.

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