The multiplicity of available ICT technologies is creating new opportunities for local communities to self-organize and take action in response to disastrous events and social unrest. One of the challenges is to process the continuous stream of raw data to produce actionable information, so that a broad range of actors involved can build a relevant, consistent and coherent understanding of a crisis. Thus, the goal is to engage and empower these actors and encourage their community resilience. The COMRADES platform aims at producing such actionable information. However, the proposed tools have to be evaluated in order to find out how what works, and what can be improved.